This Privacy Policy ("Policy") is issued by vipinay.con ("we," "us," "our") and applies to all personal data collected from players, registered account holders, and visitors to the vipinay.con website at vipinaycon.net and any associated mobile application (collectively, the "Platform"). This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy.
vipinay.con is committed to protecting the privacy of every Filipino player who uses the Platform. We process personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, administered by the National Privacy Commission ("NPC") of the Philippines, as well as applicable PAGCOR data handling requirements.
This Policy applies to all personal information collected by vipinay.con through the Platform, whether submitted at registration, during gameplay, through customer support interactions, or via automated technical means such as cookies and session logs. It covers all users of the Platform, including prospective registrants who visit the website without creating an account.
By creating a vipinay.con account or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not consent to the practices described in this Policy, you should not use the Platform.
vipinay.con acts as the personal information controller ("PIC") for all personal data processed through the Platform, as defined under the Data Privacy Act of 2012. As the PIC, vipinay.con is responsible for determining the purposes and means of processing your personal information and for ensuring that all processing activities comply with applicable Philippine data protection law.
For all data privacy inquiries, access requests, correction requests, or complaints, the designated Data Protection Officer ("DPO") of vipinay.con may be reached at: [email protected] with the subject line "Data Privacy Request." This email address is displayed as plain text and is not a clickable link.
The following table sets out the categories of personal data vipinay.con collects, with the primary purpose of collection for each category.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number and type | Account registration; KYC verification; age verification (21+ requirement) |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication; security alerts; support correspondence |
| Financial Data | GCash number, PayMaya number, bank account details, deposit/withdrawal history, wallet balance | Payment processing; AML compliance; fraud prevention; withdrawal verification |
| KYC Documentation | Scanned government ID, selfie with ID, proof of address, source of funds documentation | Regulatory identity verification; PAGCOR compliance; AML obligations |
| Gaming Activity Data | Game history, bet amounts, win/loss records, bonus usage, session duration, deposit and withdrawal events | Account management; responsible gaming monitoring; dispute resolution; RNG certification records |
| Technical Data | IP address, device type and operating system, browser type, login timestamps, session tokens | Platform security; fraud detection; account integrity; technical support |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support; dispute resolution; quality assurance; training |
| Marketing Preferences | Promotional email opt-in/opt-out status, bonus participation history, notification settings | Delivering relevant offers; respecting communication preferences |
vipinay.con does not collect sensitive personal information (as defined by RA 10173) beyond what is strictly required for identity verification and age confirmation. We do not collect biometric data beyond the standard ID photograph included in government-issued Philippine identification documents.
vipinay.con collects personal data through the following means:
vipinay.con processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, vipinay.con processes personal data on the following legal bases:
vipinay.con does not sell, rent, or trade your personal data to any third party for commercial purposes. Personal data is shared only in the following limited and necessary circumstances:
vipinay.con may be required to disclose player data to PAGCOR, the Anti-Money Laundering Council ("AMLC"), the National Privacy Commission, or other Philippine law enforcement authorities pursuant to applicable legal requirements. Such disclosures will be made to the minimum extent required by the relevant legal obligation.
Transaction data is shared with GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors as strictly necessary to execute deposit and withdrawal requests. Payment processors are contractually bound to process this data only for the purpose of transaction execution and are not permitted to use it for any other purpose.
Identity documents and verification data are shared with certified third-party KYC service providers engaged by vipinay.con to conduct identity and document verification as required by PAGCOR regulations. These providers operate under data processing agreements consistent with Philippine data protection law.
Limited technical identifiers (such as anonymized player IDs) are shared with licensed game software providers operating games within the vipinay.con Platform solely for the purpose of game delivery, result certification, and RNG auditing. Full personal identity data is not shared with game providers.
vipinay.con engages service providers for hosting, cybersecurity, analytics, and customer support technology. These providers may process personal data on vipinay.con's behalf as data processors under contractual arrangements that restrict use of the data to the purposes for which it was disclosed.
All third parties with whom vipinay.con shares personal data are bound by contractual obligations requiring them to maintain the confidentiality and security of that data. vipinay.con remains responsible for ensuring that such third parties process data lawfully on our behalf.
Some of the third-party service providers engaged by vipinay.con may operate data processing infrastructure outside the Republic of the Philippines — for example, cloud hosting services with servers in other jurisdictions. Where personal data is transferred outside the Philippines, vipinay.con will ensure that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012 and the NPC's standards for cross-border data transfers.
vipinay.con will not transfer personal data to jurisdictions that do not provide adequate levels of data protection without ensuring that appropriate contractual safeguards are in place, unless such transfer is required by applicable Philippine law.
vipinay.con retains personal data only for as long as necessary to fulfill the purposes set out in this Policy, or for as long as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be linked to an identifiable individual. Where full deletion is not technically practicable for a specific data category, the data will be rendered permanently inaccessible.
vipinay.con implements appropriate technical and organizational security measures designed to protect personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
Despite these measures, no data transmission over the internet or storage system can be guaranteed to be completely secure. In the event of a personal data breach that is likely to result in harm to affected individuals, vipinay.con will notify the NPC and affected players in accordance with the requirements of the Data Privacy Act of 2012.
The vipinay.con Platform uses cookies and similar tracking technologies to operate core platform functions, analyze user behavior, and improve the player experience. Cookies are small text files stored on your browser or device when you visit the Platform.
Essential cookies are necessary for the Platform to function correctly. They include session authentication tokens, login state cookies, and security cookies that prevent cross-site request forgery. These cookies cannot be disabled without impairing your ability to use the Platform. No consent is required for essential cookies under applicable law.
Analytics cookies collect aggregated, anonymized data about how players interact with the Platform — such as which pages are most visited, session durations, and error rates. This data is used exclusively to improve Platform performance and the player experience. Analytics cookies are deployed only with your prior consent.
Where you have opted in to receive personalized promotional communications, preference cookies may be used to track your game preferences and interaction with promotional content in order to deliver offers relevant to your interests. You may opt out of marketing cookies at any time through your account settings.
You can manage cookies through your browser settings at any time. Please note that disabling non-essential cookies may affect certain Platform features but will not prevent you from accessing the core gaming services once logged in.
The vipinay.con Platform is strictly for adults aged 21 and above. vipinay.con does not knowingly collect personal data from individuals under 21 years of age. The Platform is not directed at, and should not be accessed by, persons under 21 years of age. Age verification is a mandatory step in the KYC process before withdrawal access is granted.
If vipinay.con becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all data collected from that account will be securely deleted to the extent technically practicable, any deposits will be returned to the originating payment source, and any winnings generated will be forfeited.
Parents and guardians are encouraged to monitor their children's internet activity. The legal minimum age for regulated online gambling in the Philippines is 21 years old. vipinay.con enforces this requirement through mandatory KYC verification on all accounts prior to withdrawal activation.
Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, you hold the following rights in respect of your personal data processed by vipinay.con. These rights may be exercised by contacting our Data Protection Officer at the email address stated in Section 16 of this Policy.
Request a copy of the personal data vipinay.con holds about you and information on how it is processed.
Request correction of any inaccurate or incomplete personal data we hold in your account.
Request deletion of personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for marketing purposes or profiling. Marketing opt-out takes effect immediately upon request.
Request a machine-readable copy of personal data you have provided to vipinay.con for transmission to another service provider where technically feasible.
Seek compensation for any damages suffered as a result of a breach of your data privacy rights under RA 10173, in accordance with the procedures established by the NPC.
Requests to exercise any of the above rights will be acknowledged within 72 hours and actioned within fifteen (15) working days of receipt, consistent with the NPC's prescribed response period under RA 10173. Complex requests may require additional time, in which case you will be notified of the expected timeline.
If you believe that vipinay.con has handled your personal data in a manner inconsistent with this Policy or applicable Philippine data protection law, we encourage you to contact our Data Protection Officer in the first instance to seek informal resolution. We take all data privacy complaints seriously and will investigate and respond to complaints within the timeframes prescribed by RA 10173.
If you are not satisfied with vipinay.con's response to your complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC is the independent government body responsible for administering and enforcing the Data Privacy Act of 2012 in the Philippines.
vipinay.con may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made to this Policy, we will notify registered account holders via their registered email address and will display a prominent notice on the Platform for a minimum of 30 days prior to the changes taking effect. The revised effective date at the top of this Policy will reflect the date of the most recent update.
We encourage you to review this Policy periodically. Continued use of the vipinay.con Platform following the effective date of any revised Policy constitutes your acknowledgment of the updated terms.
For all data privacy matters — including access requests, rectification requests, erasure requests, objections, or complaints — please contact the vipinay.con Data Protection Officer using the details below. Email address is displayed as plain text and is not a clickable link.
For questions about your account, gameplay, deposits, or withdrawals — matters not related to data privacy — please visit our FAQ page or contact the general support team via live chat on the Platform.
This Privacy Policy was last updated on 1 January 2026 and is effective from that date. It supersedes all prior privacy notices issued by vipinay.con. Previous versions are available upon request.